§ Centralised Care Navigator for Hong Kong Inpatient Surgery
A five-portal demonstration of the GOLD Surgery Quotation platform
The platform connects insured patients, surgeons, hospitals, and insurers around a single case — with two-stage cost transparency, a three-band price guarantee, and a tier-differentiated reimbursement structure (Valued Tier 100% reimbursed, Standard Tier 70% reimbursed). This demo lets you explore the same case from five perspectives, with the case lifecycle originating from a referring doctor.
5 portals
10 demonstration cases
6 hospital personas (3 Valued, 3 Standard)
15 doctor profiles
1 insurer (ABCD Life, 3 plans)
5 referring doctors
6 case templates
A guided bar walks you through one case end-to-end across five portals — referral → broadcast → sealed quotes → shortlist → hospital bid → patient match. Starting the tour resets demo data.
The 90-second tour — one case, end to end
9 steps · 5 portals · a guided bar tells you exactly what to click and what to say
1
Referrer
Dr Henry Yu submits a TAVR referral from a one-click template
2
Insurer
Vivian Lee pre-approves & broadcasts to the eligible doctor pool
3
Doctor
The payer-blind inbox — doctors quote without seeing the plan tier
Every eligible hospital submits one sealed facility-fee bid for the case
7
Insurer
Shortlist confirmed — top-ranked doctor matched, identities revealed only post-window
8
Patient
Two-stage choice: doctor by quality, then hospital by out-of-pocket
9
Referrer
Back to Dr Yu’s dashboard — the closed loop & audit trail
Three-minute tracks for your audience
The 90-second tour tells the lifecycle story. These tracks re-sequence the same demo for a specific
chair across the table — each step says where to click and what to say, with the figures sourced.
For the insurer executive
Economics & control
Year-3 model (HK$481M GMV, HK$72–120M savings), the pipeline console, a settled Band A guarantee, and the reserve math stress-tested live.
For the hospital CFO
Winning volume
The bid composer, how MS(H) scores a facility fee, price-vs-median guidance, the Valued-vs-Standard tier economics, and how the gap looks on a patient’s screen.
For the panel doctor
A level field
The payer-blind inbox, the quote composer with its live median preview, the sealed 47-hour window, outcome cards that show the score each quote earned, and your standing on the same scorecard the insurer’s ranker uses.
For the patient
Cost you can see
Choose your surgeon on a published quality score, then see your own out-of-pocket at each hospital before you commit — HK$12,300 vs HK$44,550 in the worked example — backed by the three-band price guarantee.
For the regulator
Defensibility
Payer-blind quoting, SHA-256 attested at submission, the audit chain, published fixed ranking weights, sealed bids voided unopened, and the LegCo 20% line operationalised.
Where a case begins. GPs, specialists, and surgeons submit patient referrals to the platform. 6 demonstration templates including oncology, TAVR, and a Band C price guarantee scenario.
Two-stage flow: see your ranked shortlist of three doctors with quality scores, then for the doctor you pick, see facility-fee combinations across eligible hospitals with full out-of-pocket transparency.
Inbox of incoming bid opportunities, Quote Composer with live MS(H) match-score preview, and Tier Standing view showing the four criteria for Valued Tier promotion. Switch between six hospital personas.
Sealed-bid composerMS(H) live previewTier standing6 hospital personas
Sign in as one of two doctor identities (Dr. Welldoc Re · Cardiology or Dr. Wendy Lam · Orthopaedics). See your inbox, payer-blind audit trail, hospital affiliations with tier badges, and YTD VBC bonus pool progress.
Case pipeline across all states (Draft → Broadcasting → Quoting → Shortlisting → Matched), MS(H) audit panel with price guarantee absorption tracking, filter rules engine, ranked shortlist with weighted scoring.
Case pipelineMS(H) audit panelFilter rules enginePrice guarantee bands
The case ORTH-2026-0501 (TKR, 60-69F, VHIS Flexi Plus) is visible across portals from different angles. A referring doctor originates it. The insurer (Vivian Lee) sees it in Shortlisting state with the ranked shortlist of three doctors awaiting confirmation. The hospital (HK Adventist Ops) sees a "Compose bid" CTA in their inbox. The doctor (Dr. Wendy Lam) sees it in her active quotes inbox. The patient sees the three shortlisted doctors and the hospital options for the doctor they pick.